Ever since the launch of the Play Store in 2008, the market has witnessed a staggering growth recording a whopping 2.8 million apps as of March 2017. The figure is a testimony to the fact that millions of business owners are now expanding into the Android space in a bid to cash in on the increasing use of mobile phones, as well as expand business outreach. From the coffee shop around the corner to the local beauty parlor, everyone seems to have an application these days - so, why shouldn’t you? If you’re still unsure, we’ll give you not one, but five reasons why: 1: Keeps your customers engaged The products/services you offer are of no consequence if you do not have an active channel to keep them hooked. A mobile app enables your customers to reach you whenever needed in real-time, thus enhancing their overall customer experience and turning them into repeat customers. 2: Offer dedicated support An Android application connects you with your users at all times, thus keeping communication open and accessible. If your customer has a query or a complaint, a simple message via the app will do the trick instead of necessitating the need for repeated phone calls. Better customer support translates into greater customer retention rates. 3: Marketing made easy Forget about distributing flyers or sending regular emails notifying your customers of exclusive deals and offers. Mobile apps can deliver impact messages through push notifications. Be it new offers, or important updates; a mobile app provides the easiest mode of communication with your customers. 4: Provides ease-of-use to customers Imagine having to make a phone call and making the person on the other end of the line get the order right, and compare that with ordering food with a few simple taps on an app. Android apps go a long way in enhancing service delivery and providing ease-of-use to customers. 5: Stand out amongst competitors At this point, not all of the businesses in your domain are likely to own an application. Taking advantage of this fact and building an app will give you a jump-start ahead of your competitors. Consumers are more likely to pick a brand that has a mobile application, instead of one that doesn’t. Today, building a mobile app is not a novelty, but a necessity. If you don’t know where to start, Openwave can assist you in developing an outstanding android application in Singapore. Our developers are well-versed with the nuances of Android app development. Get started today!
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AuthorExpertise in Web & Mobile App Development as done many projects in eCommerce, CMS, Dot Net, PHP technologies Archives
October 2018
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